top of page

Privacy Policy

Welcome to UP2U Services ("we," "us," or "our"). At UP2U Services, we are committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our website located at www.up2uservices.com and our camera services, including photos, videos, and camera installations (collectively, the "Services").

By accessing or using our Services, you consent to the practices described in this Privacy Policy. If you do not agree with this Privacy Policy, please do not use our Services.

1. Information We Collect

We collect and process various types of information, including:

   a. Personal Information: When you use our Services, we may collect personal information that you provide directly to us, such as your name, email address, phone number, and payment information when making a booking.

   b. Usage Information: We collect information about your interactions with our Services, including your IP address, device type, browser information, and the pages you visit on our website.

   c. Camera Data: If you use our camera installation services, we do not collect data from the cameras we install, including photos, videos, and device information.

2. How We Use Your Information

We use your information for various purposes, including:

   a. Providing Services: To provide you with the camera services you requested, including photos, videos, and camera installations.

   b. Customer Support: To respond to your inquiries and provide customer support.

   c. Communication: To send you service-related communications, including booking confirmations, updates, and alerts.

   d. Improving Services: To analyze and improve our Services, including website functionality and camera installation processes.

   e. Marketing: To send you promotional and marketing communications, but only with your explicit consent.

3. Information Sharing

We may share your information with third parties in the following circumstances:

   a. Service Providers: We may share your information with third-party service providers who assist us in providing and improving our Services.

   b. Legal Obligations: We may disclose your information when required by law or in response to valid legal requests, such as subpoenas or court orders.

   c. Business Transfers: If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.

4. Your Choices

You have certain rights regarding your personal information, including:

   a. Access and Correction: You can access and update your personal information by logging into your account or contacting us directly.

   b. Marketing Communications: You can opt out of receiving marketing communications from us by following the instructions in the communication or contacting us.

5. Data Security

We take reasonable measures to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is entirely secure, so we cannot guarantee absolute security.

6. Changes to this Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the updated Privacy Policy on our website or through other means.

Contact

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at up2uphotos@up2uservices.com.

1 (833) 378-3533

bottom of page